Laufenn tires are originally a South Korean company that started selling in the United States of America in 2014. These tires are advertised as a reliable and sensible choice for those who want great tires for affordable prices. As they were backed by a good company in a stable market, they quickly gained many customers. As the tires have no-frills and utilize less rubber, the prices are cheap with great quality. Laufenn tires make less noise, have great quality, And an overall Great Value. Laufenn Tires offer a warranty on all of their products. These tires have more than 50,000 miles on them.
Their warranty policy:
When it comes to coverage, Laufenn tires offer 40,000-60000 miles on a limited warranty. If these tires wear out, They will convert any unused service, Into purchases of new products like new tires and their services As long as they are of the same type and size. They call this their interchangeable allowance. The interchangeable allowance is calculated by how much of the miles on the tires you have not used along with the price of the tires at the time of purchase. It is important to have your warranty card with you, which will be updated within 30 days of purchase. Before making the claim, make sure you have your tire rotation record along with the tire that you claim. The remaining charges such as mounting balance and other charges of services or taxes should be paid by you and will not be covered under the warranty policy. If you are trying to claim a warranty on your original equipment tires, they will not be eligible. Before buying any of the products from Laufenn Tyres, you can try out their 30 days free trial period. If not satisfied, you can return these tires along with the proof that you have purchased them in the place of original purchase within 30 days. Failing to provide proof, you will be charged for the full amount and any extra service charges. With their warranty, you can also exchange up to 6 tires from the same set. You can only order a replacement tire on the original vehicle that you have purchased. If in case you want to replace the tire with a more expensive one, then the difference must be paid. The warranty does not cover any of the extra taxes that may be applicable. You can always contact their customer service for more added discounts and deals.
Warranty for non-repairable tires
Lauffen Tires along with their regular warranty, also provide a road hazard warranty which may cost extra depending on the promotional deals or offers you may apply. This covers the tires that are deemed to be non-serviceable because of some road hazards. In such a case, you should make sure the tire is listed in the eligible products items, and the tire is within 2/32nd of its depth. You should also note that this purchase is annual and will expire after one year. Any Tyres that are qualified will be replaced with no charge under this warranty. Service taxes may apply. The punctures that do not come under road hazards or which are repairable, will not be covered under this warranty. If in case you have already used this warranty to repair your tires, they will not be eligible for this warranty again in the future. Note that this road hazard warranty is not applicable for their metric tires. Always contact customer support service to keep yourself updated on any new discounts that roll in. This will cut down your expenses to a great extent.
I hope this article has covered all the questions you might have about the warranty on Lauffen tires. Just make sure to carry all the paperwork you need before making any eligible claims. Happy Driving!
Frequently asked questions
- How do I contact their customer service?
You can do so by contacting the nearest dealer of Laufen and tires, their information will be available in the handbook that will be given to you while the purchase of the tires. Or you can also contact them at 1-800-HANKOOK. You can also go to their website and seek out questions in the customer forum if any of the lines are busy.
- How much can my tire wear out before it is eligible for replacement under the warranty?
Your tire cannot be worn down for more than 2/32nd of its depth to be eligible.
- For how many days does Laufenn offer a free trial on the tires?
They offer a 30 day trial period. You cannot use this multiple times on the same vehicle.
- What records do I need to have to claim the warranty?
The records you need are rotation records, warranty cards, and any other paperwork you may be handed during the original purchase.
