If you can make outgoing calls but not receive incoming calls, your hardware, network, and phone line are all live and operational. Determine any phone cord issues, then wait out any severe weather and ensure that all phones in your family are connected. Users speculate that the problem might be with your phone’s components or an internal problem with the receiver panel at the stern of your home.
Why Are You Not Receiving Calls?
Signal Issue
It might be signal issues if your phone isn’t getting incoming calls. You might be in a low-signal region, or your network provider could be experiencing problems. Examine the signal bars on your phone’s screen; if there are few or no bars, consider relocating to a new place.
If you can’t locate a signal, try phoning your carrier from a separate phone to see if there are any technical issues with the service.
Payments
Late bill payments may create issues with making and receiving calls. If you have missed one or more charges on your mobile account, your carrier may disconnect your phone until you clear the debt, preventing you from using the talking or messaging features.
Contact your network’s customer support staff to resolve this issue and either pay your account in full or set up a payment plan. Once you’ve done this, your carrier will restore your cellular service.
Software
A flaw in the software placed on your phone, particularly on a smartphone, might prevent it from receiving incoming calls. To resolve the issue, restart your phone. You may also try to reset your network settings to their default state.
Backup your phone if possible before doing this; otherwise, you will lose all personal data, including contacts, apps, and music.
How to Fix Your Phones Problem
Adjust the Dial Tone
Your landline phone may be operational, but the dial tone is muffled or absent. It happens often, and there are several solutions.
Unplug your landline telephone’s telephone cable.
Connect it to another phone in your residence and dial it.
Check when the phone rings.
If the second phone does not ring, reconnect the cable to the default landline phone and try ringing again.
Attempt a Different Phone Cable
If your landline phone can make calls but not receive them, the cable to which it is connected may be malfunctioning. You will likely have more than one phone cord since experts will install at least three for you to choose from.
Once your phone is hooked into a reliable socket, try receiving several calls to see whether the problem has been resolved.
Offline Mode or Airplane Mode
Check that your phone is not in airplane or offline mode. When your phone is in airplane or offline mode, all connections like calls, mobile data, Wi-Fi, Bluetooth, and so on will be disabled. Turning off airplane mode or offline mode can differ based on your device.
Is Call Blocking Enabled?
Check that call blocking is not turned on your mobile device. Deactivating call blocking will differ depending on your device.
Is the “Do Not Disturb” Option Turned On?
Ensure your phones “do not disturb” setting is turned off. Depending on your phone type, the method for disabling the “do not disturb” feature will differ.
Is Call Forwarding Enabled?
Check that call forwarding is not turned on your device. The procedure will differ based on the gadget.
Conclusion
If you’re having trouble receiving incoming calls on your landline phone, check the ringer volume and make sure it’s loud enough to hear. Check that the ringer volume on the phone is turned on and turned up. You should also contact your landline number to see whether your calls are automatically routed to voicemail.
If you cannot resolve the issue, contact your landline service provider and request that they investigate whether a fault exists on your line. They will assist you solve the issue. If you believe the phone is broken, ask a friend if you may bring it over to their place and test it.
Common Questions
- Is My Phone Broken Because it Doesn’t Ring?
Press the Menu button. Input code #160 and choose the desired volume. Please press OK, followed by the OFF button. Check that the telephone line cord and the AC adaptor are correctly connected. Make sure that the telephone line cord has no broken pins.
If you’re using a splitter to connect the unit, remove it and connect the team straight to the wall socket. Unplug the phone from the wall and take the batteries out of the base unit for around 30 minutes. Disconnect the base unit from the phone line and reconnect it to a known working phone.
- How Can I Block Unwanted or Fraudulent Phone Calls?
BT Call Protect is a service that routes annoying and unwanted phone calls to voicemail. It will help stop the worst nuisance and scam calls while also allowing you to block other undesirable calls. It’s straightforward to use.
