Diamond Certification and Usage
All the diamond items sold at the stores are certified. Thus, customers do not need to worry about their sanctity. The certification also gives information on if the diamond is real or not, and the techniques used in its manufacturing process.
In costume jewelry, the diamonds used usually have a lower quality rating and won’t have much value if resold. However, in any case, the looks of the diamond won’t be compromised.
Gold Certification and Usage
Kohl’s does not use real gold in its jewelry, except for custom-made offers. 90% of the jewelry items sold at the stores are gold-plated using 14 karats or 18 karats gold.
Gold-plating gives the same dazzling gorgeous looks to the jewelry items, as if they were made of real gold, but at much lower prices. Gold-plating also allows the designers to implement their designs smoothly with greater accuracy.
Reasons for not using real gold: Most of the jewelers in the US prefer not to use pure 22k or 24k gold in their jewelry items, stating that using pure gold would result in the items being weak and malleable. There is also reduced demand for pure gold in the US markets as there is in some other places, such as south-east Asia, Australia, and the Middle East.
Quality of Jewelry Items Sold
Buying jewelry items from Kohl’s has its own share of pros and cons. Let us take a look at them:
Pros
The general quality of jewelry items sold at Kohl’s stores are good and are value for money. Kohl’s designers are one of the best in the market and the company has made a name for itself for providing premium designs at affordable prices.
Cons
The company has been accused at times of sacrificing the finishing touches and end product in a bid to reduce the prices. Kohl’s jewelry items often have rough edges. They cut costs sacrificing the quality of the shanks, thus, making the structure weak. Also, the items do not have a high resale value.
Conclusion
We have seen in this article all about the raw materials used to make Kohl’s jewelry products and whether or not they are real. The gold-plating jewelry items are almost similar to real gold, and it is very difficult to differentiate between the two with the naked eye. Diamonds and other precious stones are also used.
Most of the jewelry items sold at Kohl’s come with a certification, assuring the buyers of the products bought. However, if customers have the budget, it is suggested to take a look at other jewelry-specific stores such as Tiffany, Kate Spade, etc. to buy new jewelry items.
Question. What is the return policy for jewelry items sold from the Kohl’s store?
Kohl’s allows any jewelry item to be returned to its stores within 30 days from the purchase date, provided that the item is unworn, untorn, and has all the original tags intact. Any damage to the jewelry may result in the refund/replacement request getting canceled. All the refunds are made to the original payment source.
Question. Who are the main competitors of Kohl’s?
Kohl’s is essentially a supermarket chain, and as such, faces stiff competition from the other chains like Walmart, Costco, Aldi, etc. As far as jewelry items are concerned, Kohl’s faces competition from other brands like Tiffany, Michael Kors, Cartier, etc.
Question. How is the customer service at Kohl’s?
Kohl’s is one of the leading supermarket chains in the country and it is only obvious that they have excellent customer service. Any problem is looked into by the customer support team with immediate care and taken care of. The customer would be kept in the loop via constant emails or SMS.
Question. How do jewelry prices at Kohl’s compare to that of its competitors?
Kohl’s jewelry items are usually priced lower than that of its competitors. The reduced price is due to a result of both, the mass production of items and the cost-cutting methods as mentioned earlier.
